Two Words – They CARE

When I faced with the daunting task of liquidating the contents of my mother’s home, I kept putting it off. I was scared. I was sad. I was mad. I didn’t have the benefit of family to help me so I felt the entire world was on my shoulders. I had convinced myself that getting rid of her things would be like getting rid of her.

Any company that would work with me on the estate sale would have to be able to handle not only the staging and execution of the sale, but also deal with my emotions and concerns.

I had been to estate sales in the past (ironically that was something Mom loved to do) and I was sometimes shocked by the things that went on. I’ve seen things stolen, broken, and worst of all, items being degraded by the staff. “That’s not worth anything, just take it!” This being said, before I selected an estate sale company, I spend hours on the internet researching the best companies and I then went to eight different sales over a four week period. One of the of those companies was Lott’s Treasures. This is why I chose them.

Being such an emotional event, your estate sale team must be capapble of gaining your trust, understanding your feelings and supporting your personal decisions. Don and Steve know the business and know how and when to wear the different hats that come with the event. As an “A” type personality, I have a very hard time trusting anyone, but after meeting the gentlemen at the house and speaking to their past customers, I felt a confidence that I could actually step back and let them work their magic. What a sigh of relief!

Their team work for days staging the house. When I walked in the day before the sale, I was astonished as everything was organized, prices were clearly shown and signage was placed all around the community and main roads. Their website was filled with information on the sale and pictures of the products. The flow of traffic was created so that no one would just WALK out with anything. I was impressed – but still emotional about it. Don and Steve both said “we’ll take care you and your Mom’s things!”

The sale started and I took their advice and didn’t attend the sale until the final hour. When I arrived I was shocked to see so many things gone and spoke with several customers who come to “Lott’s events” from all over the Southern USA.

Don and Steve know their business and their attendees swear by them. In fact, if you have something unique, Don and Steve will call buyers who they know are looking for such items. They respond to your questions (via text or email) very quickly. They take care of your house and your items. Your house is left empty and clean. Most importantly, I can say with my whole heart, that they CARE about their clients. Isn’t that the only question the really needs to be answered?

If you need an estate sale company, without hesitation, I recommend Don and Steve (Lott’s Treasures). I not only had a successful sale but I gained two friends.

I could not possibly be any any happier with Don and Steve at Lott’s Treasures!! They did the estate sale at my parents home and did an outstanding job!! From the very first meeting I knew I was with the right people. They were so fair, compassionate, and understanding about this process. Also, they were very easy to work with and quick to respond when I had questions. I am extremely satisfied with the outcome as well. I can only give five stars but I would’ve given 10!! Thank you Don and Steve!!

Sadly our family was faced with needing to have an estate sale with a house that held 65 years of memories and collected treasures. We ended up interviewing a few different companies, but as soon as Steven and Don walked in for the first time I knew we had found the people we were meant to work with. Their reassurance, compassion and empathy for our situation was only matched by their determination to do a great job and to keep us informed each step of the way. I could write all day, but words can’t really describe how invaluable the service Lott’s Treasures provide gave peace to our family in a time when we needed it the most. Strangers I met through a business need ended up feeling like family. I would recommend Lott’s Treasures to anyone needing an estate sale. Thank you Lott’s and your entire staff of professional and kind people.

Thank you to LOTTS Treasures they did a fantastic job with our Estate Sale.

My first contact was with Don and he was great, from the first day I met with him to the last day when he met with the charity pick up.

I didn’t have to worry about anything because Don, Steve, and their crew took care of everything.

I highly recommend them.

Never doing this before, and living in another state, was a big concern to me. I had no idea how this works, what I needed to do etc. Thank God for great neighbors, who took it upon themselves to seek out the best of at least eight to ten Estate Sale Companies, it came down to Lott’s Treasures and one other. The two were brought to the house and stated to the neighbors involved exactly what they and how they would conduct the sale. LOTT’s, got the job on their professionalism. The other group was a younger group and lacked intrest, detail and professionalism.

I along with my family was able to sit down with both Steve and Don, to go over the contract and answer any questions we may of had and went on to tell us alittle bit of themselves also. We all felt comfortable that we were leaving my brothers home in good hands. They work hard and work long hours to prepare the home for the sale. We were well educated in conducting an Estate Sale but would never want to do one. It’s exhausting!

Thank You both Steve and Don along with your staff of wonderful and knowledgeable people. God bless you all.