From beginning to end, I give Lotts a five out of five excellent rating! I interviewed four highly-recommended estate sale companies and chose Lotts because of their professionalism, knowledge and organization. It was easy and fun to work with them throughout. All commitments were delivered. While Don and Steve were hesitant to commit to a certain monetary outcome, they exceeded all the estimates given by all of the other companies. Within reason, they were flexible with changing family requests. We could not be happier with the process or the outcome!